IT support firm launches fixed-price airport transfer platform

Computer Troubleshooters Redbridge Limited has opened a West Drayton base for Direct Airport Taxi, a booking service for Heathrow, Gatwick, Stansted and other UK airports. The launch adds a new revenue stream for the IT provider while targeting fixed fares, licensed drivers and flight tracking for travelers.

Why it matters: - Direct Airport Taxi enters a crowded airport transfer market with a fixed-price model that aims to remove fare uncertainty for travelers. - The service could appeal to passengers who want licensed private hire vehicles, no surge pricing and flight-delay adjustments built into the booking. - The move shows how established service businesses are using digital platforms to expand beyond their core contracts.

What happened: - Computer Troubleshooters Redbridge Limited opened a new base in West Drayton, England, to launch Direct Airport Taxi. - The booking service now serves Heathrow, Gatwick, Stansted and other major UK airports. - The company is registered in Ilford and already holds a day-rate IT support contract with the Ministry of Justice. - The launch began in May 2026 and has since expanded to Luton, London City and Southend airports.

The details: - Direct Airport Taxi connects travelers with fully licensed UK Private Hire Operators. - All pricing is confirmed before booking. - The service does not add surge charges or hidden fees after the booking is made. - Flight tracking is included on every journey so drivers can adjust for delays. - Every booking is fulfilled by a vetted, licensed operator rather than an unregulated pickup. - Mudassar Choudhary, director of Computer Troubleshooters Redbridge Limited, said the company built the service around its location near Heathrow and wanted fixed pricing and licensed drivers to be standard. - More information is available at the company's announcement. - Media contact details listed in the release include hello@directairporttaxi.com and 07733 443030.

Between the lines: - The expansion suggests the company is leveraging operational experience and existing business credibility to enter a consumer-facing travel niche. - Fixed-price airport transfers are positioned as a counter to the unpredictability many travelers associate with airport taxi fares. - The emphasis on licensed operators and flight tracking points to a pitch built around reliability more than low cost alone.

What's next: - Direct Airport Taxi is likely to keep growing its airport coverage if the West Drayton launch gains traction. - The company may continue using the platform to build a separate travel-tech revenue stream alongside IT support work. - The release points to ongoing positioning around Heathrow-linked convenience and regulated airport pickups.